Support Center – Zimbabwe
I am new to all this, where do I start?
A great starting point is the following guide: Parent Guide_Feb 2023
Another great resource is the following video tutorial: https://vimeo.com/805244903/32b45cf376
On setup, do I use my name or my child’s name?
You can use your child’s name
On log in, what is my username and password
Username is the email address you used for setup and the password you chose during setup
How do I use My Math Academy?
Please refer to the following document: Getting on MMA
The application is repeating the same games my child has already played. Are they progressing?
The same games have different underlying concepts and different progression levels to the same concept
My children are in different grades, will the work be different?
MMA provides personalized mastery learning so the games played on each account will be tailored to each learner’s level.
I have done the redeem code process before but I have forgotten my password. How do I access?
On the log in page, click on Forgot Password.
Or you can go to directly to: https://educate.aofl.com/password/request
How do I redeem codes for more than 1 children?
You go through the redeem code process for 1 child first. Once successful, log in on to My Math Academy, click on the menu bar and select redeem code. Type in your password and enter the redeem code for your second child.
Please also refer to the following document: Multiple Children Redeem Process